The Nusuk platform is Saudi Arabia's official digital system for managing Umrah pilgrim access. Introduced to manage the massive volume of pilgrims visiting the Masjid al-Haram and the Prophet's Mosque (Masjid an-Nabawi), Nusuk gives pilgrims a structured, time-slotted way to access key religious sites.
What Is the Nusuk Platform?
Nusuk (نسك) is operated by Saudi Arabia's Ministry of Hajj and Umrah. It is available as:
- Mobile app: Available on iOS (App Store) and Android (Google Play) — search "Nusuk"
- Website: nusuk.sa
The platform allows pilgrims to:
- Book an Umrah permit (required for performing Tawaf and Sa'i in the Masjid al-Haram)
- Book a Rawdah visit (to visit the Prophet's ﷺ tomb in Masjid an-Nabawi in Madinah)
- Manage their pilgrim profile
- Track past and upcoming visits
Do I Need to Register on Nusuk Before Travelling?
Yes, you should create your Nusuk account before leaving India — but you will book the actual permit only after arriving in Saudi Arabia (or very close to your visit date).
To create an account, you need:
- Your passport number
- Your date of birth
- A valid email address
- A mobile phone number (for OTP verification)
Keep your login details safe — you will use them on your phone in Saudi Arabia.
How to Book an Umrah Permit Through Nusuk
Once you are in Saudi Arabia (or within a day or two of your planned visit):
- Open the Nusuk app or website
- Log in to your account
- Select "Umrah Permit"
- Choose your preferred date and time slot (permits are issued in time windows)
- Confirm the booking — you will receive a QR code
You must show this QR code at the mosque entrance. Without a valid Nusuk permit, you may be denied entry to certain areas of the Masjid al-Haram, particularly during busy periods.
What Is a Rawdah Visit?
The Rawdah visit permit allows you to visit the area inside Masjid an-Nabawi (the Prophet's Mosque in Madinah) that contains the Prophet Muhammad's ﷺ tomb. This area is particularly significant and access is managed through Nusuk to prevent overcrowding.
Book the Rawdah visit separately from the Umrah permit — it is a distinct entry on the Nusuk platform.
What If I Cannot Get a Time Slot?
Popular time slots — particularly at Fajr, Asr, and night prayers — fill up quickly. Tips for securing a slot:
- Check the app frequently — cancelled slots become available throughout the day
- Consider less popular time slots (mid-morning or early afternoon on weekdays)
- Book as soon as slots open for your preferred date (they often open 2–3 days in advance)
Is There a Fee for Nusuk Permits?
As of 2025, the Umrah permit booking through Nusuk is free. However, Saudi Arabia has introduced, adjusted, and removed fees for various pilgrim services in the past. Check the current Nusuk platform for any applicable charges at the time of your visit.
Nusuk vs. Your Visa Agent
The Nusuk platform manages access within Saudi Arabia. Your visa agent (Nusuk Umrah) handles getting you into the country with a valid Umrah visa. These are two separate systems:
- Nusuk Umrah (nusukumrah.com): Your Indian visa processing agent — applies for your e-visa before travel
- Nusuk.sa: The Saudi Ministry of Hajj platform — manages your pilgrim activities once inside Saudi Arabia
Start your visa application at nusukumrah.com/apply and download the Nusuk app on your phone before you travel.